Accessibility policy

A. The importance of accessibility in our society
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We attach great importance to the accessibility of all our products, especially the means of communication and the website, to the entire population, and we adapt all the products to each customer personally, in addition, we offer a personal telephone service for advice and guidance for any question and help as part of our effort to make our website and services accessible to everyone.

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B. Company employees
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All of the firm's employees know about the legal obligations with an emphasis on the prohibition of discrimination, the provision of equal service in an inclusive environment, and the company's accessibility arrangements for customers with disabilities, customers with technological difficulties and customers with a preference for personal service.​​

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C. Telephone service centers
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Our service centers are available and accessible for all our customers, including people with disabilities. The voice response is adapted and without background music, at a slow pace and in simple language. All our representatives work with the aim of giving you the best service in the most respectful way.

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D. Accessibility on our website
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An accessibility menu is posted on the website. Clicking on the menu allows opening the accessibility buttons. After selecting a topic in the menu, wait for the page to load. The software works in the popular browsers: Chrome, Firefox, Explorer 10+, Safari. Browsing in accessibility mode is recommended in the most common browser among surfers: Chrome. In other browsers there may be incompatibility due to the incompatibility of the browsers themselves to fix.

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E. Our accessibility menu
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Enabling keyboard navigation - full accessibility component.

Stopping moving elements and blocking the flashing - a full accessibility component.

Increasing the website font to different sizes.

Changing color contrast based on a dark background.

Changing color contrast based on a light background.

Adaptation of the site for the color blind.

Changing the font to make it more readable.

Enlarge the display to about 200%.

Highlighting links on the site.

Highlighting titles on the site.

Showing an alternative description for the pictures.

On the computer, increase and change the color of the mouse to white or black (on the computer).

Virtual keyboard (on the computer).

Change the language of the accessibility menu.

Changing the location of the accessibility button.

Expanding the accessibility menu (on a computer).

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F. clarification
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We are making a lot of efforts to improve navigation and make it more convenient, if you encounter difficulty browsing the site or have a comment, question or request on the subject and/or suggestions in order to improve the service to our customers, you are welcome to contact us and we will take care of it as soon as possible.

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G. Below are contact methods
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Phone: 053-421-8853

Or via the contact form - click here